FAQ

Where can I send feedback, questions and complaints?

How can I receive the latest GARCIA news?

When will I receive my order?

I have not received an item, which is labeled as delivered, what should I do?

What countries do you ship to?

What are the shipping costs?

How can I pay?

How can I check the status of my order?

Is it possible to buy items in the online shop and pick them up in a GARCIA store?

How can I make a return or exchange?

What are the return costs?

Can I return items I purchased online at a GARCIA Store?

What are the terms and conditions for returning or exchanging an item?

Will shipping costs also be refunded when I return an item?

How can I check the delivery status of returned items?

What are your promotional conditions?